Avera@Home Pipestone Open House

On Thursday, November 6, from 2-4 pm, join Avera@Home Pipestone to celebrate their SHPBest™ “Premier Performer” Award. The annual SHPBest™ award program was created to acknowledge hospice providers that consistently provide high-quality service to families and caregivers of patients receiving hospice care. You are invited to Avera@Home Pipestone to enjoy some refreshments, meet the staff, and learn about the outstanding care they provide.  See press release below for more information.

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Avera@Home Pipestone earns 2024 SHPBest^TM “Premier Performer” Caregiver Experience Award
 
Pipestone, MN, 7/31/25 — Avera@Home Pipestone has been recognized by Strategic Healthcare Programs (SHP) as a “Premier Performer” for achieving an overall caregiver and family experience score that ranked in the top 5% of all eligible SHP clients for the 2024 calendar year.
 
The annual SHPBest™ award program was created to acknowledge hospice providers that consistently provide high-quality service to families and caregivers of patients receiving hospice care. The 2024 award recipients were determined by reviewing and ranking the overall CAHPS Hospice caregiver experience score for more than 1,800 hospice providers. With one of the most extensive CAHPS Hospice benchmarks in the nation, SHP is in a unique position to identify and recognize organizations that have made the family and caregiver experience a priority and have been rewarded for their efforts with high marks on the CAHPS Hospice survey.
 
“SHP recognizes how much hard work is involved in providing excellent patient care, and we are proud to acknowledge the tireless efforts of our top-performing customers through our annual SHPBest award program. These organizations care deeply about the patient experience, and they never stop striving to improve every single year”, said Kevin Vogel, President of SHP.
“This recognition is a reflection of the compassionate care our team provides every day to patients and their families,” said Sherri Post, Avera@Home Pipestone Agency Manager. “We are honored to be named a Premier Performer, and it motivates us to continue striving for excellence in every interaction and at every stage of the hospice journey.”
 
“Receiving this award affirms the dedication of our entire staff to making patients and their families feel supported, respected, and heard,” said Jillene Johnson, Avera@Home Nurse Manager. “It’s a meaningful acknowledgment of the trust families place in us during one of life’s most important and sensitive times.”
 
Read more about the SHPBest awards program, including methodology and award recipient lists, at https://www.shpdata.com/hospice/shpbest-cahps-hospice/.
 
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About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drives daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.
 
About Pipestone County Medical Center (PCMC)
Pipestone County Medical Center is a Critical Access Hospital that offers a comprehensive range of inpatient and outpatient services. It is affiliated with Avera McKennan Hospital & University Health Center in Sioux Falls, South Dakota. Pipestone County Medical Center’s mission is to enhance the lives and health of all individuals in the region by delivering exceptional, patient-centered care.