Job Description
- This person shall be responsible for providing a superior service experience to all guests of FBT. This person must meet and resolve the transactional needs of guests in a timely and efficient manner, remaining ever aware of the guest. This person shall be responsible for developing and maintaining client relationships and managing client needs while proactively recognizing opportunities and offering solutions, all while putting people first.
- Qualifications: This person should have a high school diploma and a minimum of one year of related experience, or the equivalent. This person should demonstrate strong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness. This person should be genuinely personable, empathetic to others, collaborative, and a solution driven problem solver.
Our Benefits
- Comprehensive healthcare benefits
- Peace of mind when it comes to your and your family’s well-being with generous health, dental, vision, and life insurance. Plus, optional access to extra life, disability, and other forms of insurance.
- 401(k) & ESOP profit sharing
- Employees are owners. And receive a match of up to 7% of your contributions to your retirement account.
- Wellness program
- The Healthy Way program incentivizes gym membership and hosts educational programs and challenges throughout the year.
- Education
- Student loan repayment assistance program
- Tuition reimbursement
- A robust internal training program that goes beyond onboarding. We want you to continue learning. That’s why we offer job shadowing, a mentorship program, and more.
- Volunteer service hours
- Paid time to volunteer. Employees get 16 hours to take part in and donate their time to local charities.
Our Culture
We value our culture and work hard to keep it top of mind at all times. Employees rally around nine core principles, creating a collaborative and enjoyable work experience for all. During the onboarding process, all new employees attend a culture camp, which is led by the CEO and the Chairman of the Board.
